FAQs

1. What types of backpacks does Orendo & Co. offer?

We offer a variety of backpacks designed for modern lifestyles, including laptop backpacks, travel backpacks, and everyday carry bags. Each design focuses on functionality, durability, and style.

2. Are your backpacks water-resistant?

Yes, many of our backpacks are crafted with water-resistant materials to protect your belongings from light rain and spills. Check the product details for specific water-resistance levels.

3. What size laptops can your backpacks accommodate?

Most of our laptop backpacks feature padded compartments that can fit laptops up to 15.6 inches. Certain models are designed for larger laptops, so please refer to the product descriptions for precise dimensions.

4. Do you offer eco-friendly products?

Absolutely! We are committed to sustainability and incorporate eco-friendly materials in our designs wherever possible. Look for the "Eco-Friendly" label on applicable products.

5. How can I clean my backpack?

We recommend spot cleaning with a damp cloth and mild detergent. For detailed cleaning instructions, refer to the care tag inside your backpack. Avoid machine washing as it may damage certain materials or components.

6. Do your backpacks have anti-theft features?

Yes! Some of our designs include anti-theft zippers, hidden compartments, and RFID-blocking pockets to keep your valuables safe.

7. Can I use your backpacks for travel?

Definitely. Our travel-friendly backpacks are designed with spacious compartments, luggage straps, and lightweight materials to make your trips more convenient.

8. Do you ship internationally?

Yes, we ship worldwide. Shipping fees and delivery times vary depending on your location. You can view the details at checkout.

9. What is your return policy?

We offer a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return or exchange it within 30 days of delivery. Please ensure the item is unused and in its original packaging.

10. How do I track my order?

Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your shipment directly on our website or through the carrier’s tracking portal.

11. Can I get a bulk or corporate discount?

Yes, we offer discounts for bulk or corporate orders. Please contact us at hello@orendoandco.com for more information.

12. How can I contact customer support?

You can reach our customer support team via email at hello@orendoandco.com or use the contact form on our website. We’re here to help!