Orendo & Co ships orders within the European Union (EU) from our EU warehouse and orders within the USA from our USA warehouse. In the event an item is out of stock at the respective regional warehouse, orders will be shipped internationally from our alternative warehouse locations.
2. Shipping Rates
We offer free shipping on all orders.
3. Estimated Delivery Times
Europe: 2 to 7 business days.
USA: 3 to 7 business days.
Delivery times may vary based on location and other factors beyond our control.
4. Order Processing
All orders are processed within 24 hours of purchase. Processing time does not include weekends or public holidays.
5. Tracking Information
Every order includes tracking information, which will be provided via email once your order has been shipped.
6. Taxes and Duties
All listed prices on our website include applicable taxes. Customers will not be charged additional customs duties or taxes.
7. Shipping Restrictions
Currently, we have no special shipping restrictions. All products listed on our website can be shipped to our supported regions.
8. Lost or Damaged Items
If your package is lost or arrives damaged, please contact our customer support immediately at hello@orendoandco.com. We will work promptly to resolve the issue.
9. Contact Information
For any shipping-related questions or assistance, please contact our customer service team at hello@orendoandco.com.
By placing an order, you agree to the terms outlined in this shipping policy.
