Terms of Service

1. Introduction

These Terms and Conditions govern your use of the Orendo & Co website (“Website”) and your relationship with Orendo & Co (“we”, “our”, or “us”). By accessing or purchasing from our website, you agree to these terms.

2. Use of the Website

• You must be at least 18 years of age or accessing under supervision of a parent or legal guardian.
• You agree not to misuse or damage our Website or attempt unauthorized access.

3. Orders and Purchases

• All orders placed are subject to availability and acceptance.
• Prices listed are in USD and include applicable taxes.
• We reserve the right to refuse or cancel orders for any reason, including inaccuracies or errors in product descriptions or pricing.

4. Payment

• Payment is required at the time of order placement via accepted methods listed on our Website.
• Transactions are secure, but we are not responsible for third-party payment processor errors.

5. Shipping and Delivery

• Shipping and delivery times are estimates and may vary.
• We are not liable for delays due to external circumstances outside our control, including customs delays.

6. Returns and Exchanges

• Products may be returned or exchanged within 30 days of receipt, provided they are in original, unused condition and packaging.
• Customers are responsible for return shipping unless due to defective or incorrect items sent by us.

7. Warranty

• Orendo & Co products include a standard 6-month warranty covering manufacturing and material defects.
• Customers can extend warranty coverage an additional 6 months by registering the product online.
• Warranty claims require proof of purchase and compliance with warranty conditions.
• Warranty does not cover regular wear, misuse, accidents, unauthorized repairs, or use beyond recommended capacity.

8. Intellectual Property

All content, logos, designs, and product images on this Website remain the intellectual property of Orendo & Co and cannot be used without explicit permission.

9. Privacy

We handle your personal information according to our Privacy Policy, which you should review separately.

10. Limitation of Liability

• Orendo & Co is not liable for indirect, incidental, or consequential damages resulting from product use or inability to access our Website.
• Our liability for direct damages is limited to the purchase price of the product.

11. Amendments

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting.

12. Governing Law

These Terms and Conditions shall be governed by the laws of the jurisdiction in which Orendo & Co operates.

13. Contact Information

For any questions regarding these Terms and Conditions, please contact us at support@orendoandco.com.

By continuing to use our website, you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.