Payment Policy

At Orendo & Co., we aim to make your shopping experience smooth and secure. Please review our payment policy below to understand the options, terms, and procedures for purchasing our products.

Accepted Payment Methods

We accept the following payment methods for online purchases:

1. Credit/Debit Cards

   • Visa
   • MasterCard
   • American Express

2. Digital Payment Options

   • PayPal
   • Apple Pay
   • Google Pay
   • Shop Pay
   • Union Pay
   • IDEAL

Payment Security

Your security is our top priority. All online payments are processed securely using encrypted and PCI-compliant systems to protect your personal and financial information.
Note: Orendo & Co. does not store your payment details on our servers.

Order Confirmation

• Once your payment is successfully processed, you will receive an order confirmation email with the details of your purchase.
• If you do not receive a confirmation email, please check your spam/junk folder or contact our customer service.

Payment Issues

If your payment is declined, please try the following steps:

1. Verify that the card or account information entered during checkout is correct.
2. Ensure that your bank or payment provider has not flagged the transaction.
3. Try an alternative payment method.
4. Contact your bank or payment provider for more details.

If the issue persists, reach out to our customer support team for assistance.

Payment Policy Terms

1. Immediate Payment Requirement:
   Full payment is required at the time of purchase to complete your order. Partial payments or deposits are not accepted unless explicitly stated in the product description or promotional terms.

2. Currency:
   All prices on our website are listed in USD unless otherwise indicated. If you are shopping from another country, your payment provider may charge a currency conversion fee.

3. Taxes and Duties:

   • For domestic orders, applicable sales tax will be calculated at checkout.
   • For international orders, import duties or taxes may apply. These charges are the customer’s responsibility and are determined by the destination country’s customs authority.

4. Promotional Discounts:
   Promotional codes, discounts, or gift cards must be applied at the time of checkout. Retroactive application of discounts or codes is not permitted.

Third-Party Payment Providers

For payments made through third-party platforms (e.g., PayPal, Apple Pay), please adhere to their terms and policies. If you encounter issues during the transaction, contact us, and we will assist to the best of our ability.

Contact Us

If you have any questions or concerns about our payment process, please feel free to contact us at hello@orendoandco.com

Thank you for shopping with Orendo & Co. We value your trust and are committed to providing you with a secure and seamless payment experience.